Customer Success

Québec City, Québec

In 2018, at the end of the Technology Showcase, the City of Quebec acquired a full license of OPA’s software. Throughout the showcase organized for the intelligent mobility departments, economic and transportation development, OPA implemented its tool to effectively manage trafﬁc obstructions and communication between the City’s departments and external stakeholders.

Nature and Complexity of the Project

The simplicity and the performance of the software allowed on short notice, to effectively implement detours, by centralizing more than 2,000 projects in the City of Quebec, no matter the types of obstacles, the duration , and the scope of the project.

Configuration and Implementation: 5 Easy Steps

Integrate GIS layers and data (from the City, Quebec Ministry of Transportation and the City-urban public transit services)
Conﬁgure smart sheet with ﬁelds and attributes of the projects
Integration of the projects for an up and running session
Create access to users with all 3 types of proﬁles (admin, editor and read-only)
Keeping up to date with 4 trainings per year

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Key Benefits

Organizing, planning and managing road obstructions by simplifying collaboration

Real-time pro-active collaboration avoiding conﬂicts between construction sites and trafﬁc detours, or obstacles and bus stops

Upstream conﬂicts resolution between all stakeholders, eliminating “on the ground” issues

Simpliﬁed user-experience (quick learning process)

Implementation of the software on short notice (weeks)

Quick return on investment, increased productivity in managing mobility throughout the city

Hosted solution, available 24/7 (to registered users)

Ms. Arnouk and her team have been able to work effectively to respond to the requests and have been reactive and available to meet expectations and address challenges to meet requirements. I sincerely believe that the OPA software is an effective tool for managing road closures and communication between different internal and external services of a city. The user-friendliness of the application as well as the ease of personalizing it to meet the needs of users make this tool its strengths. The software demonstrates a signiﬁcant beneﬁt to the City, thanks to the centralization of information for the planning of trafﬁc obstructions as well as the coordination in real-time with various services of the city. We have more than 1,000 projects registered in the software.

Minh-Tam Nguyen

Engineer | Team Leader, City of Quebec

Québec City, Québec

Nature and Complexity of the Project

Configuration and Implementation: 5 Easy Steps

Key Benefits

Innovative Components